John Melo
Staff Analyst i - Operations Analyst at Metropolitan Transportation Authority
Based in New York, United States
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Seniority
Other
Department
Other
Location
New York
Industry
Urban Transit Services
Company size
21K
Contact information
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j•••••••@mta.info
Phone
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Background
About John Melo
With a Master of Science in Computer Information Systems from Pace University and a Bachelor of Arts in Economics from St. Francis College, I am currently thriving as a Transit Management Analyst at the Metropolitan Transportation Authority (MTA). My core competencies include strategy consulting, IT business analysis, and a deep understanding of databases. Leveraging tools like Python, SAS, SQL, R, and Tableau, I'm well-versed in translating complex data into actionable business intelligence. During my tenure at the MTA, our team has worked closely with senior staff to craft business strategies that enhance service delivery. With a commitment to solving business problems through analytics, I've developed presentations and coordinated with business units to understand operations more deeply. My bilingual proficiency in Spanish and English, alongside my technical skills, have enabled me to contribute to a culture of innovation and collaboration, bringing diverse perspectives to the table and driving data-informed decision-making.
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