John Odonnell

Background

About John Odonnell

Senior leader and Chartered Manager with over 20 years experience in the design and delivery of global IT transformation programmes and digital strategies across highly-regulated industries and Blue Chip companies. Proven track record in business improvement and bottom line impact, identifying innovation opportunities that add value to the business and its customers. Highly skilled in leading complex, large-scale international change programmes in matrix organisations, influencing senior stakeholders and building multi-disciplinary, high-performing teams. A visionary, trusted leader with a strong reputation for integrity, able to build relationships at all levels from shop floor to global Boards and with strategic partners. Excellent commercial acumen, skilled in leveraging emerging technologies to deliver business growth. KEY SKILLS AND EXPERTISE • Digital strategy, global IT transformation • Large-scale, complex change • Agile, waterfall, cloud, data security, AI • Cost reduction, profitability & revenue • Risk management; business mergers • Efficiency, Lean Six Sigma • Digital / omnichannel / data transformation & operating models • Global enterprise infrastructure / application management • Workplace modernisation, robotics (RPA), automation • Driving change, engaging stakeholders • Multimillion £ contract negotiation • Leveraging emerging technologies • Building strategic UK / international partnerships • Creating & leading UK / global / matrix teams • Coach & mentor; D&I role model • Talent management • Influential public speaker; excellent industry reputation KEY ACHIEVEMENTS • In 16 weeks, led creation and launch of the UK’s largest private online GP platform: https://onlinedoctor.boots.com, and UK’s first Health Hub marketplace: • Reduced tech operating costs by £14m pa as an authority in redesigning international ITIL Service Management frameworks - my work has been used to create global service management standards • Initiated and led Boots project; the first UK community pharmacy to trial medicine delivery by drone (UAVs) • Delivered £15m cost savings, leading cloud modernisation programme for Pharmacy & Optician BU's • Improved bottom line by 8% and customer/colleague satisfaction by 5%, leading modernisation programme to refresh in-store devices • Generated £5m labour savings (100FTE) through workflow automation and robotics • WBA IT Lead & Mentor, supporting Talent Management programme for 50 UK tech staff • Represent Boots Opticians as a FODO member, influencing the UK eyecare industry’s tech agenda