John Park

Background

About John Park

I am the Global Director of Customer Experience at ARES Scientific, where I lead a cross-functional team dedicated to delivering best-in-class service and support for our customers worldwide.In my role, I focus on aligning sales support, customer service, inside sales and project management under a unified CX strategy to ensure every customer interaction is seamless, impactful and value-driven.My career has been built around solving complex challenges in biomedical research, vivarium operations and laboratory housing systems. I am passionate about helping customers accelerate breakthroughs in science by providing lean, technology-driven and welfare-centered solutions.I thrive on building long-term partnerships rooted in trust, integrity and continuous improvement, and I am committed to ensuring ARES remains the most reliable partner for researchers and institutions worldwide.