John Parker

Background

About John Parker

A driven and proven product manager with over two decades of experience in the unified communications and enterprise collaboration industry (UCaaS), I am currently leading a SaaS cross functional team of CE, Developers, QA, and IT DevOps, providing healthcare integration software and notifications. I hold a bachelor's degree in MIS as well as an MBA. I have served as product manager for API and SSO connectivity solutions as well as a project manager and I have managed a team of global project managers managing change management backlogs for global telecommunications and conferencing platforms. I have also driven cross-functional teams, partners, and vendors, leveraging my communication, team building, and problem-solving skills. I am a customer first advocate and excited about delivering exceptional customer experience and value through innovative, easy to use, and practical solutions.+ 25 years of Information Technology experience with MBA Professional history and experience: · Product & Portfolio Management - PDLC, Budgeting and project planning · Global project leadership / resource leadership · Project Management / Release Management / Change Management (Jira / ADO / Confluence) · Product Management / Development & SDLC (w/ SAFE AGILE & LEAN training) · API Management including internal and external product management · Customer facing / Customer UX / integration management · Future product & project management and planning (PI Planning and backlog refinement) · Telecommunications / eCommerce · Global Billing · Networking & Security Systems