John R. Gorrell

Background

About John R. Gorrell

Salesforce Administrator at Stronghold Investment Management: Experience with creating custom text formula fields to handle many aspects of the business, such as displaying multiple currency fields with correct formatting, categorizing reports, and creating custom hyperlinks. Dealt with business automation (through Salesforce flows). Handling of Salesforce integration software (Rattle and Raydiant). Explored new apps to improve business as well as keeping up to date on Salesforce release notes, maintaining a knowledge of new features. Extensive handling of User creation and management through both permission sets and profiles. Creation/ maintenance of custom objects, custom fields, and page layouts. Team collaboration and communication of business requirements. In depth knowledge of creation/maintenance of reports and dashboards. Also experienced with Copado. 79 college credit hours holding a 4.0 GPA continuing education at Tarleton State university pursuing a B.S. in Computer Science. In addition to work as a Salesforce Admin I also have experience as the sole Manager, Owner, and employee of a small landscaping business where I kept up customer relations and provided excellent service where I recieved many referrals.