John Roundy

Background

About John Roundy

Hi, I'm John Roundy! My history of success is directly related to my ability to influence the future of the digital world through effective cloud-scale data / call center services, premise-based dialing infrastructure, and telecommunication systems. I have a genuine enthusiasm for driving strategy and execution of initiatives to provide additional functionality, increase operational efficiency, and improve service performance metrics. Moreover, I have developed strong subject matter expertise in computer / telephony integration, predictive dialing, PBX configuration, and network administration. I believe that these aspects serve as a success foundation for any organization to drive innovation and maintain competitive advantage across information technology and services industry. Furthermore, from leading technical staff to reducing cost and overseeing deployment of SaaS, IaaS and CCaaS models enable me to prevent problem recurrence and support organizational growth. I am comfortable engaging with cross-functional teams to design new ways for technology to streamline processes and mitigate risks. In addition to all that, I can build positive rapport and credibility among different IT departments and value-added customers. My skill set encompasses a wide array of technologies: • Data Center: Core Network Infrastructure: Firewall, Routers, & Switches | Virtualization: Hyper-V & VMWare | IPS & IDC Systems | Nagios | OSSEC • Telecommunication: T1: CAS/ISDN | Host Media Processing (SIP/VoIP)| ADTRAN Voice Gateways | SBCs | Dialers | ACDs | IVRs | PBXs • Cloud: Amazon Web Services | Amazon CloudFront | Microsoft Azure | IBM Cloud • OS: Microsoft Operating Systems: Workstation & Server Connect with me today to get to know me better and discuss how I can make my mission your mission and advance the shared goals of your company!