John Rutledge

Background

About John Rutledge

With over 30 years in the Security and Loss Prevention industry, including 13 years managing and developing security teams, I bring extensive experience in customer satisfaction, tenant relations, and conflict resolution to my role as Manager at Securiguard Services Ltd. My focus is on delivering exceptional client service, fostering sustainable relationships, and collaborating with internal teams to enhance client experiences and satisfaction. I am passionate about developing and implementing customer service policies, managing client accounts, and addressing client needs effectively. My expertise includes conflict resolution, creating marketing materials, and obtaining post-sales feedback, all aimed at improving services and products. As a WZ-trained professional, I am committed to operational excellence and continuous improvement in every aspect of client service management.