John Sa Niezen

Background

About John Sa Niezen

Experience: Working with people and educate them on technical subjects. Making them think about a problem from a different angle and make sure they know the second and third step for locating errors. Provide confidence boost, when theory can be applied in practice. Look at systems and its usability, apply the knowledge to create documentation and training that is Task oriented, and to the point. Goals: Create practical exercises to apply the theory and reduce workload on the job. Create logical information modules that are direct applicable at the jobs and reduce the workload. Specialties: Trouble shooting for all sorts of products. Analyze systems and define critical failure points. Develop workflows and procedures in both graphical and written form. Use Content Management Systems, and provide feedback to enhance usability. Use the Information Mapping techniques to create technical documentation and training.