Verified recordSoftware Development

John Shores

Senior Principal Platform Architect at Servicenow

Based in Kansas City, United States

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Seniority

Director

Department

Information Technology

Location

Kansas City

Industry

Software Development

Company size

35K

Contact information

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Email

1 credit

j•••••••@servicenow.com

Phone

5 credits

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Background

About John Shores

As a Global IT Executive, I’ve always believed IT leaders should ascribe to the credo, “first, do no harm.” IT must enable the business, not impede it. If an organization’s IT services are unreliable, inefficient, or too expensive, IT will erode business value instead of creating it. But it doesn’t have to be this way. With the right IT leadership in place, IT can shift from being seen as a cost center that provides utility services to end users, to an innovative business partner sought after for its expertise in solving real business problems using technology. Quite frankly, this is what I do best – I build world-class IT organizations by leading them on a journey that develops IT into an innovation engine capable of redefining markets, industries and competition. I prefer to work with growing companies who have reached a scale that demands more from IT than they’re getting right now; companies transitioning out of their start-up phase who need to be sure IT is capable of enabling sustainable growth; and companies in high growth mode that need to optimize or consolidate their IT organization to gain efficiencies or differentiation. My background is full of examples of how I’ve helped Fortune companies optimize and mature their IT organizations. If you’d like to chat about how I can help yours, feel free to contact me at john.shores@outlook.com or +1 816.216.2658. STRENGTHS IT Strategy & Governance Enterprise Architecture Systems Integration Infrastructure & Operations IT Security Continuous Improvement KEY ACCOMPLISHMENTS Launched IT shared services organization Reduced OpEx by $20M Reduced major incidents by 52% in <2 years Shrank data center footprint by 80% Delivered 300+ complex technology projects Built new divisional IT organization Drove Microsoft infrastructure overhaul

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