John Simpson

Background

About John Simpson

Experienced IT professional skilled in service operations management, IT governance and compliance, ERP implementations and management, and business process improvement. Organize resources and lead projects, individuals, assets, and systems. Leverage written and oral communication skills to lead service support teams in resolving incidents and issues, studying and understanding controls and processes, translating and articulating improvements to stakeholders. Core competencies include: IT Operations Management | Service Assurance Analysis | ERP Systems Management IT Risk Management & Governance | IT Asset Management Specialties:> IT Service Operations > Technology Risk Management > ITIL Processes and Procedures > IT Audit and Control Analysis and Testing > Internal Audit > SOX; IT and Financial > IT Asset Management > Business Process Analysis and Design > Crystal Report Design and Creation > Data Model Development > Documentation Projects > Business Area Analysis > Business Process Mapping > Requirements Gathering > Project Management > Information Systems Management > Large and medium-scale ERP Implementations Former roles: Service Operations Manager Service Assurance Analyst IT Risk Analyst IT Manager Information Systems Manager Internal Audit / Sox Consultant Technology Risk Consultant Business Analyst / SAP Consultant Business Process Consultant Contact me for career opportunities at jjs5494@gmail.com.