John Starr

Background

About John Starr

Over 20 years of management consulting experience leading projects across multiple industries including: financial services, insurance, healthcare, telecom, manufacturing, retail, technology, energy, and shipping. Operational Executive who transforms organizations through reengineering business processes and reducing organizational complexity. Proven leader who helps companies focus on their customers’ needs and develops solutions that reduce cost and grow revenue. Highly effective leader who is performance and accountability oriented, with a demonstrated history of high achievement and exceeding goals. Talent for making rapid assessments of diverse situational challenges and developing and leading the resulting action plans. PMP that has delivered multi-national projects and focused on customer strategy, CRM, and call centers. MBA from University of Chicago Graduate School of Business. Manager at Big 4 management consulting firm. Strategic and Operational Planning • Corporate Strategy Development • Operational Planning and Efficiency Improvement • Strategic Plans, Mission, and Vision Revenue Generation • Revenue Generation and Business Development • Maximize Ongoing Revenue Streams • Profitability and Efficiency Leadership Organizational Leadership and Business Process • Business Transformation and Change Management • Process Improvement and Reengineering • Organizational Design and Development Customer and Engagement Management • Customer Relationship Management • Strategic Account Planning, Development and Retention • Assessment, Strategy and Implementation Services Specialties: CRM, Customer Strategy, Call Centers, Shared Services Organizations, Supply Chain, Operations, Process Improvement, Project Management,KPI Reporting and Metrics, Account Management, Team Management, Outsourcing, Cost Reduction, Revenue Generation