John Stoffel
Team Manager at Sutherland
Based in Rochester, United States
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Seniority
Manager
Department
Information Technology
Location
Rochester
Industry
IT Services and IT Consulting
Company size
63K
Contact information
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j•••••••@sutherlandglobal.com
Phone
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Background
About John Stoffel
As a Team Manager at Sutherland, I oversee and manage a team of service representatives who meet outbound contact productivity and quality goals. I also ran my own small business in the entertainment industry, where I planned and executed various events for customers, such as birthdays, parties, and other private functions. I have a strong background in customer service, sales, and social media marketing, which I developed through my previous role as a Quality Analyst at Sutherland and my experience in the entertainment industry. I have multiple certifications in business writing, non-verbal communication, and diversity and inclusion, which reflect my values and motivations to communicate effectively, respectfully, and inclusively with diverse audiences and stakeholders. I am skilled in event management, scenario planning, and consultative sales, which enable me to deliver high-quality and customized solutions for my customers' needs and expectations.
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