Johnathan Lindsay

Principal Systems Analyst - Ms Dynamics 365 Customer Service at Douglas County

Based in Arvada, United States

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Seniority

Other

Department

Other

Location

Arvada

Industry

Government Administration

Company size

2.5K

Contact information

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Email

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j•••••••@douglas.co.us

Phone

5 credits

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Background

About Johnathan Lindsay

With over 9 years in the field of CRM system management and business process improvement, my expertise lies in driving efficiency and innovation within dynamic organizations. At Great Day Improvements, LLC, I was committed to enhancing enterprise visibility of key performance metrics and aligning system capabilities with the company's strategic goals. My role involved fostering collaboration and leveraging diverse perspectives to advance our mission of streamlining operations and maximizing technology investments.My most recent tenure at Great Day Improvements entailed leading a team to implement the Cost of Quality initiative, which significantly reduced expenses through the optimization of Dynamics 365. This role built on my previous experience at Champion Windows & Home Exteriors, where I successfully managed the upgrade of Dynamics AX to Dynamics 365 F&O and pioneered the integration of electronic billing and signatures. By focusing on Microsoft Dynamics and Power Platform, I have consistently delivered solutions that enhance both system performance and business processes.

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