Johnny Chaves
Critical Situation Manager (Critsit) at Microsoft
Based in Costa Rica
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Seniority
Manager
Department
Other
Location
Costa Rica
Industry
Software Development
Company size
227K
Contact information
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j•••••••@microsoft.com
Phone
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Background
About Johnny Chaves
Senior Critical Situation Manager with over 11 years of experience managing software critical situations for S500 companies, driving and coordinating resolution. Passionate about leadership, communication, wellbeing and people management. Proven seniority navigating complex customer issues with the highest business impact and through multiple technologies including Azure cloud, M365 and AI. Also, managing and developing the LATAM regional account for strategy, reporting and community. Extensive background in health promotion, people and culture, public health, community development, Agile and Scrum project management, diversity & inclusion (D&I), and employee experience.
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