Johnny Linn

Background

About Johnny Linn

As a Communication Expert at T-Mobile, I provide exceptional customer service and technical support to our wireless customers through phone, chat, and social media channels. I leverage my problem-solving, communication, and technical skills to resolve issues, answer questions, and offer solutions that meet the needs and expectations of our customers. I also contribute to the continuous improvement of our processes and procedures by providing feedback and suggestions to our management and peers. I am currently pursuing a Bachelor of Applied Science in Computer Systems Networking and Telecommunications at Ozarks Technical Community College, where I am learning the fundamentals of network design, administration, security, and troubleshooting. I have over two years of work experience in the telecommunications industry, having previously worked as a Technician at TTEC and a Forklift Driver at Associated Wholesale Grocers. I am passionate about technology, customer satisfaction, and learning new skills. My goal is to advance my career as a Communication Expert and become a leader and mentor in my field.