Johnny Rojas

Background

About Johnny Rojas

Professional with ability to perform in both a team and as an individual, multi-task with priorities, excellent customer service skills and assistance utilizing phones, satisfaction to resolve problem, problem tracking positive attitude, provided to resolve local and remote computer issues Network Administrator, Create and maintain accounts, network folders, access rights, and group memberships, installing, configuring, upgrades, administering Microsoft XP Professional, Windows vista, Windows 7 and 8,Windows server 2008 and 2012, Mac, wireless connections (WLAN), and network connections (LAN). Strong IT Technical support in troubleshooting computers, laptops and printers for hardware and software plus support for desktop users, disk imaging software, patches and antivirus. Strong knowledge repairing and replacing laptop hardware components, including Hard Drives, Motherboards, LCD Screens, and Keyboards for 7 years of experience. Instructor of Microsoft Office suite of applications plus Ability to troubleshoot Microsoft Office Database administration (SQL Server ).