Joi Thompson

Background

About Joi Thompson

Detail-oriented Human Resources and Healthcare professional with a strong foundation in digital dexterity and extensive experience in health insurance, Medicaid, and operational efficiency. With a background in prior authorization processing, claims management, and compliance, I ensure the seamless delivery of healthcare services and support. I excel in analyzing and optimizing medical service utilization, driving cost-effective healthcare solutions while maintaining compliance with Medicaid guidelines. Skilled in coordinating across clinical teams, providers, and vendors, I work to guarantee that members receive timely and appropriate care. My experience spans various HR functions, including recruitment, payroll processing, employee relations, and policy development. I have implemented productivity-enhancing programs and HR practices that improve communication, reduce liability, and strengthen workplace culture. Additionally, I bring expertise in project management and performance management, using strategic planning and organizational skills to support leadership initiatives. Proficient in a range of healthcare and administrative systems (AMISYS, CENPAS, OMNI, TruCare, QuickBooks, and Excel), I am dedicated to leveraging my skills to improve processes and support organizational goals. Let’s connect if you’re looking for a proactive, solution-driven professional in healthcare and human resources.