Jon Dean
Incident Response Program Lead, Product Support Scaled Operations at City Storage Systems
Based in Denver, United States
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Seniority
Other
Department
Other
Location
Denver
Industry
Real Estate
Company size
200
Contact information
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j•••••••@csscompany.com
Phone
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Background
About Jon Dean
My passion is bridging the gaps between employees to create trusting relationships, broader awareness, and impactful process improvement; by guiding people to critically look at problems, ask the right questions, craft messaging that is accessible to all audiences, and lead both peers and customers through change. My expertise is leading and improving internal operations. With 20+ years experience in customer facing operations and 10+ years in people management, I focus on thinking ten steps ahead to improve the employee and customer experience; connecting the right people, crafting solutions, enhancing communications and trainings, and guiding change. My background is in hospitality, health and fitness, but I've built on those customer experiences to pivot into Tech. Now, my audience is both external and internal, acting as the liasion between external customers and internal operations, engineering, sales, and leadership.
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