Jon Erickson

Background

About Jon Erickson

I am a professional with 20+ years of sales, account administration and customer success experience in diverse sectors. Recognized for demonstrating a natural aptitude for partner relations, as well as for technology sales and client engagement, I have a verifiable history of contributing directly to company growth and expansion throughout my career. Professional focal points include client engagement, lead generation, customer experience, program management, cross collaboration, process optimization, and team building. Delivering superior administration on the latter areas of expertise requires utilization of effective communication and prioritization skills, as well as business acumen, data analysis, project management, and decision making to support efficiency and maximum returns. Currently, I am the Account Manager and Customer Success Manager with AV Now. I develop and execute innovative strategies for achieving revenue targets, ultimately closing 75+ cases per week by delivering superior service and experience. I also provide education to customers on the full line of products and implementation processes which has led to an average client satisfaction rating of 100% each month. In addition, I liaise with senior leadership, stakeholders, and cross-functional teams to ensure the client support structure is driving the business forward with minimal expenditures. Colleagues rely on me as a progressive, driven, down-to-earth account management and sales expert to offer superior solutions that deliver profitable results on time and under budget. Feel free to contact me through this profile or email jon.erickson.work@gmail.com if you wish to connect.