Jon Froehlich

Background

About Jon Froehlich

With a diverse skill set spanning healthcare IT, customer service, management, education, media production, disability support, retail, and broadcasting, I bring adaptability and proficiency across various technical and interpersonal domains. In healthcare IT, my strengths lie in investigating and troubleshooting HL7 interface issues, interpreting Cerner HL7 specifications, and utilizing SQL/CCL queries for data gathering. I deliver high-quality customer service to consumers, beneficiaries, and clients, ensuring adherence to security regulations and HIPAA compliance. In management and administration, I excel in creating staff schedules, managing personnel, overseeing inventory and financial records, and implementing productivity systems for daily operations. Moreover, my expertise extends to education and training, where I specialize in developing lesson plans, crafting individualized education programs (IEPs), assessing student progress, and training staff on new strategies and protocols. In media production and broadcasting, I have a track record of creating, designing, and producing live broadcasts, hosting events, and conducting interviews and sports game announcements. Additionally, I possess valuable skills in disability support and care, offering tailored support and training for individuals with disabilities, supervising staff in group home settings, and ensuring holistic care. In the realm of retail operations, I am experienced in overseeing store functions, recruiting and training employees, and upholding exceptional customer service standards. Within radio operations, I actively contribute to daily functions, engage in on-air broadcasting, and participate in promotional initiatives, demonstrating versatility and strong communication abilities across multiple platforms.