Jon Gross

Background

About Jon Gross

A versatile empathetic senior leader with 20 years of extensive program, project management, implementation, SaaS platform and customer service experience. Proven ability to lead cross-functional teams to achieve results and meet deliverables. Proven success at managing stakeholder expectations, developing solutions that lower operational costs, continuously improving processes and team efficiency. I thrive on driving alignment and managing dependencies across programs, projects, and product/technology teams. I have experience managing budgets exceeding $20M while directly contributing to projects grossing $100M in revenue. I’ve effectively led projects by establishing cross-functional teams, identifying objectives, establishing plans/milestones and success criteria, monitoring teams' progress, managing risk, and successfully delivering the desired results. I'm a skilled multi-tasker with a high degree of initiative. • PMO Leadership • Project and Program Portfolio Management • Cross Functional Team Management • Business Process Improvement • SDLC expertise • Vendor & Partner Relationship Management • Excellent record of delivering projects on schedule and on budget. • Agile/Scrum Process Focused • Experienced team manager • Excellent team player with outstanding management skills and commitment to quality. • Conflict Management experience in a fast-paced agency environment. • Understanding of marketing forecasting, implementation and performance analysis