Jon Hammonds
Business Analyst Ii at Christus Health
Based in Plano, United States
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Seniority
Staff
Department
General Business & Management
Location
Plano
Industry
Hospitals and Health Care
Company size
28K
Contact information
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j•••••••@christushealth.org
Phone
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Background
About Jon Hammonds
A detail-oriented and forward-thinking contact center operations professional, specializing in the insurance industry, with extensive expertise in business process analysis, project management, statement of work development, expense tracking, incident ticket management, requirements definition, call escalation, metrics analysis, trend identification, and internal auditing. Utilizes excellent communication skills to manage vendor relationships, lead teams, and train staff. Ensures compliance with company policies and procedures, as well as all federal and state regulations. Consistently delivers complex projects on time and with strict confidentiality while exceeding all expectations.
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