Jon Harris

Background

About Jon Harris

Associate Director, Registration having previously held roles as Head of Business Intelligence, PMO and Delivery(Interim)/ Head of Registration as well as Head of Registration Operations and Customer Services(6 years), in Regulation and Operations delivery Part of the senior leadership team of the GDC that sets the strategic direction for the organisation and has accountability for the delivery of the costed corporate plan. 15+ years management experience and have led teams covering the following areas- Programme management office - Business intelligence - Delivery - Casework - Customer Service/Call centre(up to 40 seat)(outsourcing as well as in house)(CCA best practice accredited)- renewal collections (up to 80 mill)- Complex case and registrar appeals - CPD - Indemnity - Register maintenance - Overseas Registration exam(ORE)- Post room and operational support Product owner and SME in an agile environment on key projects(revalidation, NMC) and managed a large scale relocation for my area of the business from London to Birmingham. MSP and PRINCE2 practitioner qualified. Creating a culture of high performing, motivated teams with a focus on coaching where teams feel supported to achieve performance targets. Please contact me for any new opportunities via LinkedIn with your contact details and I will get back to you immediately.