Jon Keaton

Background

About Jon Keaton

Jon is an experienced project manager with the ability to direct multiple projects synergistically. He is proficient using Agile and SalesForce to direct all aspects of various tasks and teams along with using scrum and six sigma principles to solve problems. Quick snapshot of what Jon brings to a team: Project Management experience: skilled at defining projects, developing plans, setting goals/priorities and meeting deadlines. Extensive experience providing expert troubleshooting and technical support including development, testing, integration and implementation. Oversee and lead core teams projects, ensuring they are high quality, on time and that productivity standards are met. Client Management: Ability to build and maintain relationships by engaging and establishing credibility with customers, solving problems, and achieving objectives. Adept communicator with the ability to translate technical expertise to diverse audiences while assisting clients with their project. Provides high service levels to all customers, ensuring processes are conducted efficiently. Technical Expertise: Develops clear, understandable, solutions to problems that arise for customers. In-depth knowledge of various programs and software being able to troubleshoot client’s issues. Ability to think outside the box to solve problems by using Kaizen principles. SQL - JIRA- FFC Logic Builder- Excel- Data Integration Tools- Microsoft Teams- Agile/Scrum principles- Salesforce- Confluence- Mavenlink- SDLC- Go To Meeting- TFS- Echo- Trello- Six Sigma- Epic (My Chart support)- E-Centaurus- ACS Accounting Software- BD Corporate -Webex