Jon Moreno

Background

About Jon Moreno

STRATEGIC RENEWALS, CUSTOMER ACCOUNT MANAGER Impactful professional with 15+ years of B2B technology software sales & customer account management, with a leadership background. Always mindful of the customer experience to drive their success. Accurate forecasts Individual sales targets met or exceeded Anticipate change and adjust priorities Ability to manage large volume of concurrent customer relationships Impeccable business ethics Team player Proactive Organized with great attention to detail Strong MS office and Salesforce CRM skills CAREER HIGHLIGHTS 8 years leading software renewals team in a global distributed workforce. Contribute to regular team reviews to identify trends and uncover useful insights. Work closely with Sales, Deal Desk, Customer Success, Operations, Finance & Legal to ensure fees are in alignment with agreement terms 10 years comprehensive direct sales, account management experience. Influencing, presenting to, and driving agreement with executive stakeholders. 5 years results-oriented leader with ownership mentality, with a combination of short-term resourceful problem solving and long-term strategic planning for organizational impact. Oversaw/drove marketing, revenue operations and go-to-market strategy.