Verified recordSoftware Development

Jon Simpson

Senior Software Engineer at Mantle

Based in Ottawa, Canada

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Seniority

Staff

Department

Information Technology

Location

Ottawa

Industry

Software Development

Company size

21

Contact information

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Email

1 credit

j•••••••@heymantle.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Jon Simpson

With over nine years of management and software development experience, I am an expert in designing, developing, and running distributed applications, scaling software, and automating processes with modern tools and data-driven practices. My passion is to discover and improve systems for maximum impact with the smallest amount of work, and to share my knowledge and insights through my engineering blog and freelance projects. As a former Senior Development Manager at Shopify, I led teams within the Customer Experience organization, owning the critical entry point for customers reaching out for support and guidance. I spearheaded the integration of OpenAI and Large Language Models into Shopify's platforms, resulting in increased AI-driven customer satisfaction and reduced operational costs. I also nurtured talent within the organization, fostering growth, innovation, and collaboration among developers. My mission is to leverage my skills and expertise in DevOps and AI solutions to create value for customers and businesses alike.

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