Jon Thurlow
Resident Relations & Comms Manager at First Garden Cities Homes
Based in Poole, United Kingdom
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Seniority
Other
Department
Other
Location
Poole
Industry
Housing and Community Development
Company size
42
Contact information
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j•••••••@fgch.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Jon Thurlow
I am an experienced engagement manager and skilled communicator working in a Resident Experience Team. I coordinate our Resident Partnership Group, who bring lived experience to service reviews and hold us to account for our performance. I manager our complaints processes, I am responsible for co ordinating Tenant Satisfaction Measurements and gathering customer insight to inform decision making. I lead on the production of residents newsletters, PR & Marketing and manage our website content.
Decision-makers
Other people at First Garden Cities Homes
- LSDirector
Lawrence Shulman
Non Executive Director · General Business & Management
- KCManager
Kirstie Connah
Governance Coordinator · Public Administration & Safety
- HCManager
Helen Cairns
Supported Housing Manager · Operations
- JWC-Team
John Welch
Chief Executive · Public Administration & Safety
- SSDirector
Simon Smith
Finance Director · Finance & Accounting
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