Jona Ocampo

Background

About Jona Ocampo

With over eight years of leadership experience in retail management, I specialize in driving operational excellence and enhancing customer experiences. Currently serving as Associate Manager NSO at Warby Parker, I oversee the execution of new store openings (NSOs), collaborating with cross-functional teams to ensure seamless operations. My focus on aligning priorities through regular planning meetings and maintaining open communication with HQ and field leaders supports efficient store launches. Past roles at Heyday and Glossier honed my competencies in strategic planning, team development, and community engagement. By implementing innovative initiatives, I contributed to profitability milestones, membership growth, and elevated brand awareness. My passion for fostering collaboration and optimizing processes continues to empower teams and drive organizational success in the dynamic retail landscape.