Jonanthan Marcellus

Background

About Jonanthan Marcellus

Experienced Project Manager | Application Specialist | IT Guru Welcome to my LinkedIn profile! I'm Jonanthan Marcellus, and I'm on a mission to drive innovation and success in the world of project management. With a strong technical background and extensive IT proficiency, I bring a wealth of experience to the table. Over the years, I've honed my skills in application development and support, mastering the art of problem-solving and facilitating seamless communication between technical and non-technical stakeholders. My journey has been marked by a commitment to delivering results. In my role at Hartford Healthcare, I significantly improved monthly change management processes by a remarkable 90%, coupled with a 100% boost in daily user experiences through strategic database optimization. I'm a hands-on manager who excels in overseeing the implementation of Epic upgrades and releases. My rigorous testing of special utilities ensures the seamless rollout of systems, and my adept issue-resolution skills keep projects on track. Communication is key, and I proactively share project updates while crafting comprehensive pre- and post-meeting reports that foster informed decision-making. Before my Project Management journey, I wore the hat of an IT Service Desk Analyst at Tech Mahindra, where I achieved an 80% resolution rate for complex network, hardware, and software issues. I have a solid foundation in ITIL principles, ensuring precise documentation and data capture for future analysis. My passion lies in aligning initiatives with organizational objectives, achieving programmatic goals, and mitigating risks. I take pride in ensuring stakeholder satisfaction and delivering value. Let's connect! I'm excited to explore potential collaborations and discuss how my expertise can elevate your projects. Feel free to reach out at +1 203-707-6361 or via email at Jmarcellus90@yahoo.com.