Jonas Batican
Client Success Specialist at Playbook Sports
Based in Makati, Philippines
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Seniority
Staff
Department
Customer/Client Service
Location
Makati
Industry
Spectator Sports
Company size
119
Contact information
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j•••••••@callplaybook.com
Phone
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Background
About Jonas Batican
At SAP Concur, our team thrives on ensuring efficient customer experiences, and my role as a Service Assistant Coach leans heavily on my background in Industrial Engineering from the Polytechnic University of the Philippines. With certifications in Shopify and Zendesk, I expertly navigate ticketing systems and uphold stringent SLAs. Previously, as a Tech Support Specialist at Theoria Medical and a CSR at Wells Fargo, I honed my ability to multitask and manage high-volume workloads, vital competencies in the tech-driven service sector.
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