Jonathan Batchelor

Background

About Jonathan Batchelor

A results-driven IT management professional with a solid track record of delivering high performance in fast-paced, high-pressure environments. I am an experienced leader with a proven ability to mentor and build effective teams. My extensive experience in web-based applications, content management, and administrative systems, coupled with my strong ability to manage multiple and often competing priorities without compromising commitments, has earned me a reputation for delivering results. Currently, I am leading a highly dedicated team of IT Quality Assurance professionals at Empire Life, where I am focused on not only identifying defects but also proactively identifying issues to prevent defects from occurring in the first place. In my previous role as IT Retail and Practice Lead at Empire Life, I played a key role in transforming IT into a performance-based organization, focused on delivering new products and ways of doing business at speed and with quality for our customers, advisors, and business partners. As Manager of Retail Business Solutions, I led a dynamic team of IT professionals, addressing the ever-changing needs of the retail business line, with a focus on delivering new products and ways of doing business to our customers, advisors, and business partners, with speed and quality.