Jonathan Brami
Customer Success Director at Altus Group
Based in Paris, France
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Seniority
Director
Department
Customer/Client Service
Location
Paris
Industry
Real Estate
Company size
2.3K
Contact information
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j•••••••@altusgroup.com
Phone
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Background
About Jonathan Brami
I’m a passionate and results-driven Customer Success Director with a strong track record in managing strategic accounts, driving customer satisfaction, and exceeding renewal targets. At Altus, I lead a team focused on maximizing client retention and engagement through structured governance, personalized support, and deep process optimization, especially around our Salesforce deployment. Over the past year, I’ve successfully implemented a new client governance model tailored by customer size and need, ensuring closer, more efficient collaboration. I thrive on mentoring my team, encouraging ownership and leadership within each role, and aligning our collective efforts with long-term client value.
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