Verified recordConsumer Electronics

Jonathan Dike

Assistant Supervisor Technical Support at J5create

Based in Atlanta, United States

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Seniority

Manager

Department

Other

Location

Atlanta

Industry

Consumer Electronics

Company size

Contact information

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j•••••••@j5create.com

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Background

About Jonathan Dike

I'm a dedicated and solutions-driven IT Support Specialist with over three years of experience providing help desk and technical support in both individual and team settings. I specialize in resolving a wide range of hardware and software issues across Windows, macOS, and Linux environments. I enjoy delivering clear, user-friendly solutions that improve workplace productivity. Currently working at J5create, I support customers and internal teams by troubleshooting escalated technical issues, mentoring support staff, and ensuring greater service. I'm certified in CompTIA A+ and have hands-on experience with tools like Active Directory, Office 365, Ticket System, and Remote Desktop platforms. I’m always eager to learn and grow. I'm now seeking opportunities to contribute to an organization where I can deepen my knowledge in system administration, cloud support, or cybersecurity.

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