Jonathan Dobey
Subject Matter Expert at Slipstream It
Based in Winston-Salem, United States
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Seniority
Staff
Department
Information Technology
Location
Winston-Salem
Industry
IT Services and IT Consulting
Company size
241
Contact information
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j•••••••@slipstream-it.com
Phone
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Background
About Jonathan Dobey
My name is Jonathan and I have over 10 years of experience as a support analyst for two different health care companies, a national home medical equipment company, and now, a global MSP, supporting pharma and biotech companies as a Subject Matter Expert. These roles have involved software and hardware troubleshooting, both in-person and via remote connection. I also have experience with account maintenance in Active Directory and Microsoft O365, network connectivity/VPN troubleshooting, printer troubleshooting, system backups, and even building PCs from an empty case. In my current role as a Subject Matter Expert, I have honed my skills in team management and training, as well as knowledgebase construction and management.While I have enjoyed my time in these roles and the experiences they have provided, I am currently looking to expand beyond a traditional service desk role into one that allows for more growth and learning opportunities.
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