Jonathan Gardner

Background

About Jonathan Gardner

Accomplished, success-driven, and strong leadership with 14 years of Construction Equipment and Automotive professional experience. Excel at honing tactical and strategic methodology to drive sales growth while striving for a competitive edge within the construction equipment industry. Proven ability to strategically manage multiple complex sales projects while exceeding customers’ expectations. Excellent interpersonal and communication skills to build rapport and strong working relationships with dealerships, management, customers, co-workers, and other business contacts. Kubota Construction Equipment - Currently as a Product Support Manager - Construction Equipment, I am responsible for product planning, launching new product, incentives, marketing and sales training. I also support Dealers with sales. Previously at Case Construction as a Product Support Manager (field role) for Case Construction, I covered Dealers across Ontario and Manitoba with the focus on service side of the business. I was accountable for Technical Training, Product Improvement Updates, dealing with customers and growing the service business for the Dealer. Previously at Volkswagen Group Canada Inc. as a Business Planning and Accessory Manager, I had developed and implemented 5 Year Accessory Strategy to grow the sales by 40%. Determined and monitored Service and Parts Objective for VW Dealers and Create Dealer business planning strategy. Previously as a Fixed Operations Manager (field role), I managed 15 dealers in the south western region of Ontario. Initiated and planned dealers Parts, Service and Accessory business for the year. Implemented incentive programs to motivate dealers to grow their business. Reviewed key objectives of dealer and hold dealer accountable. Previously as the Technical Helpline Manager, I Implemented many innovative processes: GFF Paperless, Dealer Internal Technical Review Process, Single Incident Process etc. Focused on the quality of the Technical Helpline, Single Incidents, Performance Reviews of each Technical Helpline Consultant, and process improvement. KEY STRENGTHS Product Management | Strategic Thinker | Sales Driven | Leadership | Success Driven | Results Oriented | Product Planning | People Management | Conflict Resolution | Process Development | Analytical Skill | Problem Solving | Performance Management | Customer Satisfaction Focused | Self-starter | Team Oriented