Jonathan Goucher

Background

About Jonathan Goucher

With over a decade of experience, I bring expertise in customer interaction, business relationship management, and operational strategy. As Quality Manager for TikTok EMEA's Trust and Safety team, I focus on fostering a safe and engaging platform. My mission aligns with TikTok's commitment to creating an inclusive digital environment by leveraging data-driven insights and team collaboration to enhance quality standards and user trust. At TikTok, I partner with cross-functional teams to improve service delivery while managing complex challenges in a fast-paced global ecosystem. My contributions include enabling streamlined processes, strengthening interpersonal connections, and driving results that exceed expectations. Previous managerial roles have further honed my ability to balance strategic goals with day-to-day operational efficiency.