Jonathan Gould
Project Lead (Pia) at Virgin Media
Based in West Midlands, United Kingdom
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Seniority
Manager
Department
Operations
Location
West Midlands
Industry
Telecommunications
Company size
7.7K
Contact information
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j•••••••@virginmediao2.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Jonathan Gould
I am passionate about driving improvements, automation and digital strategy within the business. I have multiple certifications, Business Analysis tools and techniques that enable me to deliver high-quality artefacts for complex and specialized projects across various business functions. I engage with internal, external SMEs, stakeholders and end users to capture user stories, requirements, and acceptance criteria. Managing multiple projects simultaneously using Waterfall and Agile methodologies. I also leverage my data analysis and reporting skills to provide insights and recommendations to senior management and the wider project team. I thrive in challenging and fast-paced environments, and I always maintain my professionalism and commercial awareness. My goal is to contribute to the growth and innovation of Virgin Media O2 and deliver exceptional customer experience.
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