Jonathan Haggard

Background

About Jonathan Haggard

Self-motivated Information systems Team Leader with 23 years of experience. Willing to learn and implement new Information Technology systems and projects. Managed Day to Day operations for both a Computer Operations team as well as Lead an IT team within a Hospital Environment. Project Manager and technical implementation lead for Complete Mirrored Mainframe hardware replacement across two data centers. VMware/ESXi, CISCO nxOS/ASA Firewall, Fortinet. Switching Solutions. VEEAM and Backup Exec. NAS and Mainframe/Datacenter Management Experience. Built testing and implementation guidelines for end-users and production Disaster recovery environment. Project manager and technical implementation lead for Infor/ LAWSON enterprise-wide financial systems software upgrade. Developed testing plans for development and UAT testing, key milestones end-user production support.Pharmacy Programs Support. Robotic Prescription Filling Solutions - Implementation and support of new Robotics Equipment at a high-volume dispensing Facility. Conceptualized and Implemented Disaster recovery of network distribution, software, and hardware. Acted as the first point of contact for all major technical issues, including power outages, network outages, system failures, and disaster recovery. Provided support during new pharmacy system implementation and roll-out. Conceptualized and designed Shared Support Documentation Location that resulted in the Consistency of Information passed on to our entire Support Team.