Jonathan Hewson
Customer Service Onboarding Manager at Esw
Based in Murcia, Spain
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Seniority
Manager
Department
Operations
Location
Murcia
Industry
Software Development
Company size
946
Contact information
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j•••••••@esw.com
Phone
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Background
About Jonathan Hewson
With over 6 years of experience in customer care management and onboarding, I specialize in optimizing processes and enhancing client satisfaction. As a Customer Care Onboarding Manager at ESW, I've developed and streamlined onboarding procedures, resulting in improved efficiency and client satisfaction. My proactive approach to fostering cross-functional collaboration has facilitated smooth handovers and improved knowledge transfer between teams. With a background in business analysis and project management, I excel in identifying and implementing innovative solutions.
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