Jonathan Issac

Background

About Jonathan Issac

As a Risk and Payments Analyst at Accenture, I excel at designing and executing risk management strategies and processes that reduce vulnerability to fraudulent conduct and financial losses. I have a strong ability to assess, analyze, and mitigate risk effectively, using my skills in cyber defense, payment systems, reconciliation, and chargebacks. I also have a Master's degree in International Business from Griffith College Dublin, which gives me a global perspective and an understanding of diverse markets and cultures. In my current role, I collaborate with various teams and stakeholders to provide assistance and support in risk prevention and reduction for customers. I conduct thorough research and investigations into financial frauds, promptly notify the customer and financial providers, and assist the legal and financial teams in ensuring the clients' online security. I also prepare and present risk management reports and recommendations for senior management, using data analysis and key insights. Additionally, I initiate and lead projects to improve processes, optimize operations, and ensure compliance with industry best practices and regulatory requirements. I am passionate about finding areas for improvement and developing solutions that enhance customer satisfaction and trust.