Jonathan Jensen

Background

About Jonathan Jensen

Jonathan Jensen is a dedicated professional with 30 years of leadership experience spanning global customer support operations, customer experience, partner management, client acquisition and relations, business development, contract negotiation, project management, and coaching. He is a staunch advocate for creating psychologically safe work cultures. He promotes human-centered leadership that empowers individuals to bring their authentic best selves to work, fostering growth development, and high performance. Jonathan’s experience leading global support operations for customers across 120 countries and his expat experience of living and working in Asia has instilled in him a deep appreciation for cultural diversity. This has highlighted the importance of effectively localizing support and client success functions for optimal outcomes. This background and experience have proven invaluable in fostering effective working relationships with partners and customers worldwide. His professional journey began with leading business development and consulting efforts in small technology companies that specialize in data management solutions in regulatory-heavy sectors. He has worked closely with legal professionals, executive decision-makers, and government agencies concerned with regulatory compliance in natural resource sectors. His roles involved direct sales, marketing, consulting, contract negotiation, proposal writing, and project and account management. This early foundation in business also included incorporating a company, which was later merged with another to co-found iCompass Technologies. Throughout his career, Jonathan has worn many hats, including Executive, Salesperson, Operations leader, Marketer, Account Executive, Creative Writer, Trainer, Strategist, Consultant, Accountant, Coach, and Mentor, to list just a few. Jonathan’s true passion lies in lifting others and helping them succeed. Specialties: Operations, sales, client relations, partner management, consulting, training, customer experience, coaching, corporate and team culture, and fostering psychologically safe workplaces where individuals and teams are comfortable, confident, and motivated to do their best work.