Jonathan Kennedy

Background

About Jonathan Kennedy

As a highly skilled data professional, I am dedicated to leveraging data to achieve business goals and gain insights that inform strategic decision-making. With a strong track record of leading teams and delivering results, I am an experienced leader who excels in maintaining Key Performance Indicators and driving organisational success.Adept in communication, I possess strong public speaking and presentation skills, as well as the ability to conduct thorough research and compile insightful reports. My expertise in database administration and management ensures that all data is properly organised, managed, and utilised for optimal business outcomes.In my current role as a Quality and Support Analyst I leverage descriptive analytics to decipher patterns and policy areas people need additional support in. I use Accenture-patented technology which leverages predictive analytics for forecasting people, performance, and processes. In addition to this I host weekly meetings with my QSA team and work directly with the client by contributing to and supporting special projects.I'm committed to professional development, continuously expanding my skills and knowledge. I hold cloud computing certificates and a project management certificate, which enable me to effectively lead teams and execute complex projects. In today's fast-paced business environment, I believe ongoing learning is essential to success.I hold an Undergraduate degree in Tourism Management from Dublin Institute of Technology, and a Master of Arts in Cultural Policy and Arts Management from University College of Dublin. In addition, I am proud to have conducted what I believe to be the first research into the phenomenon of Overtourism in Ireland, further demonstrating my passion for using data to drive impactful insights and meaningful change.Experienced in:• Power BI• Excel• Salesforce