Jonathan McDougald
Cross Trained Agent at Cape Air
Based in Rudyard, United States
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Seniority
Staff
Department
Operations
Location
Rudyard
Industry
Airlines and Aviation
Company size
586
Contact information
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j•••••••@capeair.com
Phone
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Background
About Jonathan McDougald
Primarily Customer Service in years of employment for Cape Air. Additional duties involved ticketing, baggage handling, security; searches, monitoring, awareness, etc. I have worked for previous air carriers contracted in Havre, MT under essential air service. Duties were very similar to that stated above but included more outside tasks and airplane preparation involving ground power units and heating during cold weather operations. It has undoubtedly provided opportunity and experience involving contact with customers and people, which I believe is of great value to any business; not only the ability to meet the needs of their consumers, but also to treat those customers well, appropriately, and respectfully. I hold great value in doing the best that you can for your customers. There may always be limitations, but I believe there are also many solutions.
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