Jonathan Ours

Background

About Jonathan Ours

With over 17 years of experience in the retail industry, I am a passionate and driven leader who strives to achieve financial goals, deliver exceptional customer service, and foster a positive and productive team culture. I have a real estate certificate that enables me to leverage my knowledge of the market, the regulations, and the negotiation strategies to optimize the store operations and performance. I am currently a store team leader at Big Lots Stores, a leading discount retailer that offers a wide range of products and services to millions of customers across the US. As a store team leader, I am responsible for overseeing the daily operations of a $3 million dollar retail location, including merchandising, inventory, sales, and customer satisfaction. I also train and develop a team of employees, ensuring that they have the skills, knowledge, and motivation to deliver on the company's vision and values. I have a proven track record of achieving monthly and yearly sales plans, increasing the user retention rate, and reducing the shrinkage and expenses. I am adept at adapting to constant change, managing multiple priorities, and solving complex problems. Some of the skills that I use and enhance in my role are negotiation, financial analysis, retail management, and communication.