Jonathan Pannia

Background

About Jonathan Pannia

My passion is people and building relationships. I take pride in my ability to build those relationships through listening, open communication, and honesty while delivering an exceptional experienceI have a unique combination of project management back office customer service and hands-on experience in leadership, troubleshooting, learning and development, analytics, course improvement, training, and best practices implementation. Strategic decision-maker with reputation for analyzing data, then negotiating multiple priorities, communicating expectations, as well as monitoring and evaluating team performance to ensure optimum results. Strong technical support acumen with track record of big picture visualization, resourcefulness, creativity, complex problem solving, and using metrics to measure and track success. People-focused, intuitive trainer with a motivational style that builds trust, respect, and credibility to draw out the best in each individual leading to team success and positive customer relations.