Jonathan Pike
Head of Technical and Customer Support at Virtuix
Based in Jarrell, United States
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Seniority
Director
Department
Other
Location
Jarrell
Industry
Computers and Electronics Manufacturing
Company size
38
Contact information
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j•••••••@virtuix.com
Phone
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Background
About Jonathan Pike
Experienced professional with over 10 years in customer service, technical support, and sales, seeking to leverage strong leadership and technical troubleshooting skills in a technology-driven company. Renowned for delivering customer-centric solutions, I have a proven track record of managing IT services, resolving complex issues, and making results-driven decisions. Qualification Highlights: • 10+ years of sales experience, including 3 years managing an IT service company. • 2+ years of technical support through phone, email, and chat mediums. • Excellent oral and written communication skills. • Proven ability to handle problem situations, make quick decisions, and prioritize client satisfaction. • Proficient in public speaking and delivering impactful presentations. • Adaptable and flexible, with a commitment to ongoing learning and professional development. • Track record of doubling annual revenues and surpassing project targets. • Resourceful, energetic, and results-oriented, with strong multitasking abilities. Skills & Certifications: Associate of Applied Science, Cybersecurity and Network Management, Austin Community College CompTIA: A+ CompTIA ID: COMP001021601959 LAN Systems - Certificate Level 1 Servers, Client and Networking Private Cloud Network Environments Cybersecurity practices
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