Jonathan Prevost

Background

About Jonathan Prevost

Experienced and motivated Department Supervisor with 9-year background independently managing 3 departments. Skillfully direct employees, coordinate schedules, organize projects and manage customer needs. Highly-developed in hiring, performance management and process optimization. SKILLS • Sales Leadership • Financial Recordkeeping • Retail Operations • Merchandise Quality Assurance • Merchandise Promotion and Display • Recruitment and Training • Flexible Work Schedule • Decision Making • Inventory Management • Material Loading and Unloading • Certified Forklift Operator and trainer WORK HISTORY 03/2017 to Current Department Supervisor & Customer Experience Manager The Home Depot - Green Bay, WI • Department supervisor of lumber, garden and service desk/ deliveries. • Maintained stock of items, cleanliness, organization and provided excellent customer service. • Managed team of employees, delegated tasks and held each employee accountable for completing assignments. • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets. • Trained team members in successful strategies to meet operational and sales targets. • Trained new employees on overall company and department specific policies and procedures. • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused. • Opened and closed store by counting registers, making deposits and storing and filing all daily paperwork. Shift Manager at Fazoli's Restaurant - Green Bay, WI • Addressed and resolved customer inquiries and complaints. • Managed cash intake, including counting out registers and calculating profit at end of each shift. • Trained and mentored new employee's to maximize team performance. • Supervised employees and oversaw quality compliance with company standards for food and services. • Trained back-up associates and led crew members in managing operations of storefront. • Opened and closed store by counting registers, making deposits and storing and filing all daily paperwork.