Jonathan Rath

Background

About Jonathan Rath

SECRET Clearance - Government of Canada; Bachelor of Fine Arts (B.F.A.) University of Alberta; Bachelor of Industrial Design (B.I.D.) Carleton University; MIT xPRO Human-Computer Interaction; User Experience Design, Massachusetts Institute of Technology; Nielsen Norman UX Certification with UX Management Specialty Certified User Experience Designer (CXD); Certified User Experience Researcher (CXR); Certified User Experience Specialist (CXS) • Federal Chair of the Citizen Centric Service Design Community of Practice • Chief Experience Officer of CitizenXD.com; an international UX community site for the public service; • Chair of Web Advisory Group for the Canada Revenue Agency (CRA); • Founder of the User Experience Community of Practice (UXCoP) for the CRA; • UX Representative for CRA to the Government of Canada; • Member of the Employment and Social Development Canada (ESDC) Optimization Advisory Board; • Participated and initiated the creation of many strategic documents such as the User Experience Strategy and the e-Interactions Strategy for the CRA, as well as the Internet Strategy for JetForm Technologies, Accelio Systems and Corel Corporation; • Expertise in User Experience (UX), Information Architecture (IA), Agile, and the User-Centred Design (UCD) process; • Successfully managed international teams of up to 50 people, spanning all time zones; • Editor and designer of many annual reports, brochures, web sites and other documentation. • Managed purchasing and salary budgets in excess of 10 million dollars in multiple high tech companies; • Directed the concurrent launch and marketing of 35 consumer software products in world-wide markets; • Maintained a strong focus in web marketing and sales, as well as the design, creation and distribution and user testing of software products for the channels in world-wide markets; • Mentored and managed increasingly larger and more senior teams with an eye to ensuring their continued improvement and education; and, • Managed and directed spending of production and capital budgets within design, engineering and marketing departments.