Jonathan Robertson
Head of Operations at Mts Globe
Based in Palma de Mallorca, Spain
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Seniority
Director
Department
Operations
Location
Palma de Mallorca
Industry
Travel Arrangements
Company size
1.1K
Contact information
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j•••••••@mtsglobe.com
Phone
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Background
About Jonathan Robertson
Certified Quality Management System Auditor with a Bachelors Degree in Business Administration. Currently managing the Operations team in the Shared Services Centre that supports users in 20 countries and ensuring that our transactional platform provides all the relevant tools and automisation needed for maximum efficiency in our hotel-trading and destination management processes. Previous roles focused on optimisation of revenue processes and performance through the design and implementation of new revenue management modules and reporting tools. In addition, I led a team which provided analytical support to the CEO, as well as the Commercial and Product teams on topics related to sales, product and revenue. Earlier experience within the same company include management of projects related to operational process optimisation, content management, as well as health & safety. Before joining MTS, I spent 4 years consulting in the implementation, certification, and auditing of ISO 9001 based quality management systems, working closely with experienced consultants from 2006 to 2010 in over 20 organisations from a wide variety of industries.
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