Jonathan Tso

Background

About Jonathan Tso

My mission is simple: make learning stick and make it matter. I design and deliver training that actually works. It’s relevant, scalable, measurable, and tied to real business goals. For over 13 years, I’ve led programs across onboarding, systems and tools training, product enablement, leadership development, compliance, and enterprise change. I’ve worked in fast-paced, highly regulated environments and know how to connect learning to what matters most: skill development, behavior change, adoption, compliance, productivity, and business growth. My work has resulted in: • 30 to 50% time-to-proficiency reduction through skill-based learning programs • 100% regulatory compliance and adoption on system workflow changes • Hundreds of thousands saved in delivery costs through digital learning solutions • 39% reduction in content development time using integrated AI tools I start with the needs analysis, build with the learner in mind, and measure impact at every level. I collaborate closely with leaders and stakeholders so learning aligns with the business strategy (no “check the box” training). With deep expertise in instructional design, training strategy, and change enablement, I’m passionate about creating learning that’s engaging, actionable, and proven effective through data.